I got an email this morning and checked the links at the bottom… and found this gem…

“To unsubscribe from our mailing list, just send us a reply with the subject: UNSUBSCRIBE
Make sure you reply from the same address that we have in our system, especially if you’ve already unsubbed & are still recieving the messages. Make sure to include a list of all the alternate e-mail accounts linked to your inbox too, so we can remove all of them; as opposed to sending us legal threats and hate-mail because you don’t know how to use your computer properly.”

We get this quite a lot too, which is why we recommend merging the email address into the email like this: “you are subscribed as roanne@Jericho.co.nz”

Also, we display a similar message when you click the unsubscribe button to confirm which email address you are unsubscribing.

When you have a few email addresses it’s easy to genuinely forget which one you subscribe things from. You might even be getting an email meant for someone else entirely, such as an ex colleague.

Have you had any issues with unsubscribes? Love to hear them.