Archive for June, 2012

I know we talk a lot about following best practice, about not having emails that are too long, and not sending image heavy emails, but sometimes it’s good to innovative to go against the rules and do something unique and truly creative. So we provide to you, the following two examples, as examples of how to break the rules in the right way.


This promo email for a new 14 story high water slide at Brazilian water park Beach Park is a prime example of this, and boy does it breaks all the rules. (Click on the image to see the full version of this email)

It weighs in at a hefty megabyte, and it’s 12,000 pixels high, so i’t s lonnnnnnnng and requires people to scroll a long way, and it’s 100% image based, but for this campaign it works. Because it is a unique campaign, a one off promo, for something really crazy and fun. Also it might have something to do with the fact that as you scroll down you get to experience going down a 14story high slide yourself first hand – a bit dizzying I must say. But I scrolled back up and went down the slide 2 more times, so it obviously did the trick!

For our second example it is a great email campaign that Chad White over at Retail Email Blog recently posted about. This campaign also breaks all the rules, but it does it in style, and as a result it really stands out from the crowd. (Click on the image below to see the full version of this email)



This Brooks Brothers email campaign features a huge stack of polo shirts, about 40 of them in fact, in every imaginable color, and presents this stack of shirts as a box set. It goes against the usual ‘best practice’ rules, but in breaking the rules it makes it point. It shows the variety of it’s products, it appeals with humor, and it compels people scroll right to the bottom of the ‘everlasting stack of Polo shirts’ which I found pretty entertaining.

There’s also a lesson here about the way we think everything needs to be above the fold. I have seen a few campaigns doing recently. Instead of packing the top area with call to actions, links, and big shiny buttons, it actually draws you in and compels you to scroll right to the bottom….where you find the call to action. Surprise!

So if you have a concept you want to get across, or just want to create an email that’s out of the box, look to the water slide email, and the polo shirt email, as outstanding examples of how to do it right.


More than anyone else in your team, you know email marketing is a key part of your marketing.   But you’re stymied by the lack of resourcing or budget.  Do you need help to show your business why to allocate more to your email marketing efforts?

Just in time, this new report from the DMA in the UK, a market similar to New Zealand in many ways,  proves the importance of email marketing and highlights some compelling motivators.  Add these to your budget report now!


67% of respondents cite email as the tactic that gives the BEST ROI when compared to all other standard marketing activities, and almost double the ROI of the next best option which is online marketing.  Email clearly has a valued role in marketing, but does your boss know how it compares with other marketing tactics?


The reported revenue contributions from email marketing are disproportionately large when compared to its budget allocation. Email drives 30% or more organisational revenue for 44% of email marketers, but it isn’t accounting for an equivalent amount of budget.


In budget plans for 2012, 63% of email marketers are intending to increase expenditure on email, and only 6% are expecting a decrease. This alone speaks volumes and reflects the changing perceptions around the importance of email marketing. It has migrated from a simple low cost workhorse to a feature rich and flexible marketing tool, not to mention it supports a range of tactics and goals, and reaches and connects a number of channels and platforms.


Response rates to good email marketing campaigns are improving.  Opens and click rates are steadily rising – 67% of respondents said that open rates held steady or improved, with click rates higher again at 69% improvement, and conversion rates at 63%.


In terms of relationship building, again email is the clear winner, voted by 72% of marketers as being the best marketing tool by far for developing closer and more enduring customer relationships.


One of the key things the report highlighted was that the biggest barrier to email marketing success is the struggle around put time and resources toward their email marketing efforts. Many businesses have less than one staff hour a day allocated toward email marketing! So increasingly the value of agencies such as Jericho who have the expertise and resource to handle campaigns comes into play.


Overall, this DMA report really highlights the changing attitudes toward email, how it has gone from being the hot new kid on the block, to being the workhorse in the background, and how it’s come a full circle to being strategically important part of business and marketing as a whole.

You can’t put email in a corner.

You can download the full report here